Delivery

At OURY HOME, we are pleased to offer delivery to customers across Europe and worldwide (except for russian federation and belarus). Below are the details regarding our shipping options, delivery times, and related information.

General Information

  • Order Processing: Orders are processed within 1-3 business days. You will receive an email confirmation with tracking information once your order has shipped.

  • Delivery Times: While we strive to meet the estimated delivery times, please note that delays may occur due to customs clearance, holidays, or other factors beyond our control.

  • Tracking: All orders include a tracking number so you can follow your package's journey from our atelier to your doorstep.

  • Undeliverable Packages: If a package is returned to us due to an incorrect address, refusal of delivery, or other issues, the customer will be responsible for any additional shipping charges.

    • Standard shipping: €4
      Delivery dates: 5-7 business days

    • Express shipping: €12
      Delivery dates: 1-3 business days

    • Standard shipping: €7.50
      Delivery dates: 5-7 business days

    • Express shipping: €12
      Delivery dates: 1-3 business days

    * Incl. Balearic Islands, excl. Canary Islands.

    • Standard shipping: €7
      Delivery dates: 7-14 business days

    • Standard shipping: €7.50
      Delivery dates: 5-7 business days

    • Express shipping: €17
      Delivery dates: 2-4 business days

    • Standard shipping: €20
      Delivery dates: 5-7 business days

    • Express shipping: €30
      Delivery dates: 2-4 business days

    • Standard shipping: €40
      Delivery dates: 7-14 business days

  • If your location is not listed and you would like to make an order with delivery, please reach out to us at hello@oury-home.com and are happy to help you

Customs and Duties: International orders outside of Europe may be subject to customs duties, taxes, or other fees upon arrival in the destination country. These charges are the responsibility of the customer, and payment is required before the package is released.

If you have any questions about our delivery options or need assistance with your order, please contact our customer service team at hello@oury-home.com. We are here to help ensure your shopping experience with OURY HOME is smooth and enjoyable.