Privacy Policy

Last Updated: August 2024

Welcome to OURY HOME. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ouryhome.com, or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, operating system, and usage data to improve your experience on our website.

2. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Contract Necessity: To fulfill the contract we have with you (e.g., processing and delivering your orders).

  • Consent: Where you have provided your explicit consent, particularly for marketing communications.

  • Legitimate Interests: To improve our services and website, provided our interests are not overridden by your data protection rights.

  • Legal Obligation: To comply with legal obligations, such as record-keeping for tax purposes.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

  • To send you marketing communications, newsletters, and promotional offers if you have opted in to receive them.

  • To improve our website, products, and services based on the feedback we receive from you.

  • To respond to your inquiries and provide customer support.

  • To comply with legal obligations and enforce our website policies.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer service. These third parties have access to your information only to perform these tasks on our behalf and are obligated to protect your information.

  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our website may not function properly.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

7. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain exceptions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.

  • Right to Object: You have the right to object to our processing of your personal data if we are relying on legitimate interests as the legal basis.

  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to have it transferred to another data controller where technically feasible.

  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@oury-home.com.

8. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

9. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

10. Automated Decision-Making

We do not engage in automated decision-making processes, including profiling, that have legal or similarly significant effects on you.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this page. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

You are always welcome to contact us at hello@oury-home.com We will reply as soon as possible.